What do you mean by “full-service payroll”?

To most payroll companies, full-service payroll only means paying employees, processing taxes, and making tax payments. To OnPay, it also means giving small business owners everything they need to spend less time in the back office. Sure, we handle every facet of the payroll process — most of our clients spend an hour or less on payroll each month — but we also offer integrated benefits, innovative HR, and best-in-class integrations to help you save time and avoid errors. We also offer trained experts, who actually answer the phone, if you ever need help.

How do other payroll providers compare to OnPay?

Among the premium payroll providers, we provide the best value and the highest level of service. We get top ratings for our customer support, and we offer features and flexibility you can’t find anywhere else. In terms of cost comparison, our one low fee means you get all our HR and payroll services for around 50% less than other providers with the same general range of services.

How long does it take to switch to OnPay?

Just enter some basic information, and our team will handle the rest for you within a few days. We even enter your prior wages and employee information, so it’s painless to switch any time. Whether you’re coming from ADP, Paychex, Intuit, a traditional payroll company, or a payroll startup, we make the transition easy .

How much does your payroll service really cost?

OnPay’s pricing is a simple monthly fee: $36, plus $4 for each worker you pay that month. It includes all the payroll and HR services we offer. Pricing includes unlimited pay runs, so you won’t pay any more if you run payroll two, four, or more times each month. You won’t have to pay more for additional features or functionality, for workers who aren’t active in a given month, or for year-end W-2 and 1099 tax forms. We offer a much better value compared to other payroll providers — and we get better ratings and reviews .

The Small Business Payroll Service with the Best Features

“OnPay has the most features for the best value.”

“OnPay has the most features for the best value. Plus it is easy to use, especially relative to other payroll providers. The biggest time saver is having OnPay take care of all my state and federal filings automatically (and accurately!).”

Eric Jones

Eric Jones Golf Academy

“Integrates with my accounting and time-keeping software…”

“OnPay has simplified my payroll runs, saving me hours every single month. It integrates with my accounting and time-keeping software, and everything is easy to navigate.”

David Luther

Grand Valley Enterprises LLC

“Helpful COVID-19 resources”

“OnPay is super user friendly, has a ton of features, and customer support is always quick to respond and helpful. I am beyond grateful for the helpful COVID-19 resources.”

Leah Sperlock

PhySlim Physician Guided Weight Loss & Wellness

“OnPay keeps adding new HR features that makes my life easier.”

“In addition to payroll, OnPay keeps adding new HR features that make my life easier. For example, PTO requests, approvals and tracking are right in the app. It's a streamlined process and a fantastic platform!”

Annie Eaton

CEO at Futurus

“I don't have to calculate deductions or PTO.”

“OnPay is so easy to use. I don't have to calculate deductions or PTO. All I have to do is enter the employee's hours, approve the payroll, and OnPay takes care of the rest.”

Lacie McAbee

Reflections Mental Health LLC

“Even handles health insurance payments and retirement benefits”

“I appreciate the simplicity, while still having a wide range of features. I don't have to worry about dealing with record-keeping for taxes, and OnPay even handles health insurance payments and retirement benefits.”

Byron K.

Dermatology & Skin Care Center

Full-service payroll

OnPay’s payroll software is fast and it does all the heavy lifting.

Unlimited monthly pay runs
Run payroll as often as you like, or even choose multiple payroll schedules for different employees. It’s one cost for everything.
All tax filings and payments
We withhold all payroll taxes (federal, state, and local) each pay run, we make your tax payments, plus we file Form 941 quarterly and Form 940 at the end of each year.
W-2 and 1099 workers
Pay W-2 employees or 1099 contractors. It’s all in the same dashboard, and we’ll generate printable year-end tax forms at no extra cost.
Pay by direct deposit, debit card, or check
Pay employees however they prefer. There’s no extra fee for direct deposit or debit card payments, or you can print physical checks.
Multiple pay rates and schedules
Set more than one pay schedule for your company, or use different pay rates for individual employees. Our fee stays the same however you choose to run payroll.
Garnishments
Deducting garnishments doesn’t have to be a headache for small businesses - it just takes two extra clicks. You can set rules or goals for when garnishments should stop. We record them in paystubs and expense reports automatically.
Unemployment insurance withholding
We withhold all your employees’ state and federal unemployment insurance payments. We process your company’s contributions, too.
Report designer with custom reporting
Get detailed payroll reports within OnPay. Filter by employee type, location, or department. Create and save custom views with our report designer. All reports can be viewed in real time online, downloaded as a PDF or spreadsheet, or exported to your accounting software.
Accounting and time tracking integrations (see below)
Get all your finances in one place by syncing each pay run with top accounting and time tracking software. No integration fees for this service. See a full list of partners below.
Optimized for mobile
OnPay is always nearby wherever you happen to be. We load and process mobile payroll fast, so all you need is one bar of signal and two thumbs to get the job done.
Multi-state payroll
There are no extra fees if you need our payroll service to handle taxes for employees in more than one state.
Available in all 50 states
OnPay can serve any small business, accountant, or nonprofit, anywhere across the country.
Single sign-on
Streamline your access to OnPay by using your Google, Intuit, or Xero login.

Special payroll services

We get payroll right for any small business — at no extra cost.

Restaurants
Calculate tipped wages accurately — even when employees work overtime. We also help you with minimum wage tip makeup, and we prepare Form 8846 for you to file. See more.
Farms and agriculture
We can process separate tax filings for agricultural workers (Form 943) and your non-farm employees. We can also pay and process taxes for workers on H-2A visas. See more.
Nonprofits
We let 501(c)(3) organizations take advantage of their exemption from federal unemployment (FUTA) taxes without jumping through extra hoops. See more.
Churches and clergy
We help religious organizations get payroll right by excluding federal unemployment taxes (FUTA), Social Security and Medicare taxes (FICA), and any parsonage allowances from our calculations.
500+ employee companies
We process your pay runs in seconds, no matter how many employees you have. You can also pay contractors, use multiple pay schedules, or search and filter employees (or reports) by role, department, or location.
Accountant dashboard
See all your clients in one place, quickly add new ones, and stay on top of all your payroll-related to-dos. You can even set up customized Xero and QuickBooks integrations.
6 levels of permissions
Get the flexibility to run payroll however you want. Six levels of permissions let business owners delegate responsibilities and choose who has visibility into payroll and HR.

Employee self-service

Save time by letting employees do more on their own.

Self-onboarding
Just enter a few details, and your employees can enter the rest of their information.
Lifetime accounts
After an employee or contractor leaves your company, they’ll still be able to access pay stubs and personal tax documents without your help.
Pull paystubs, employment docs, and tax forms
When employees need payroll information, you’re off the hook. They can find answers and download what they need from OnPay's employee-self-service portal.

Deep software integrations

OnPay integrates with your favorite software to avoid mistakes and repetitive tasks.

QuickBooks Online
Sync payroll data with QuickBooks Online automatically. Our integration includes the ability to create custom item mapping and to add detailed journal entries in your general ledger.
QuickBooks Desktop
Quickly sync payroll data with QuickBooks Desktop. Our integration includes the ability to create custom item mapping and to add detailed journal entries in your general ledger.
Xero
Sync payroll data with Xero automatically. Our integration includes the ability to create custom item mapping and to add detailed journal entries in your general ledger.
QuickBooks Time (formerly TSheets)
Sync time and attendance data from QuickBooks Time to your next pay run with one click.
Deputy
Add Deputy time and attendance data to your next pay run with one click.
When I Work
Add When I Work time and attendance data to your next pay run with one click.
Mineral (formerly Think HR)
Access hundreds of document templates and HR guides for free
PosterElite
Get compliant labor law posters and automated updates whenever laws change in your jurisdiction.

Award-winning customer service

From helping to set up your account to answering questions, we’re on it.

Free account migration
Just enter some basic company details, then we’ll add your employees’ information and any prior wages to OnPay.
Help setting up integrations
It’s simple to sync OnPay with top accounting and time tracking software and we offer help getting set up or customizing your integration if you prefer.
Weekday support by phone, chat, and email. Emergency email support on weekends.
Get help from a payroll expert whenever you need it. Email support begins at 7 AM EST on weekdays, while phone and chat are available from 9 AM to 8 PM EST.
Accuracy guarantee
We take the accuracy of our payroll tax calculations very seriously — and our accuracy guarantee ensures we’ll always have your back.

Simplified COVID-19 compliance

Run your business remotely and stay compliant with new legislation.

Cloud-based, mobile-friendly payroll software
Run payroll remotely and on any device.
Track FFCRA sick or medical leave
Pay and manage any FFCRA emergency sick or medical leave employees take due to COVID-19.
Automated FFCRA tax credits
OnPay makes it easy to receive your employer payroll tax credits by tracking eligible leave you pay out and automatically apply offsetting credits to your quarterly payroll tax filings.
PPP expenses and forgiveness
Built-in average monthly payroll reports quickly give you the information you need to get relief and have loans forgiven through the PPP program.
COVID-19 dashboard for managing tax credits and forgiveness
With a dedicated COVID-19 dashboard right in-app, you can see a summary of your payroll tax credit history and how it's been applied.
Other features to support remote work
Our flexible platform makes it much easier to run a small business remotely. Employee self onboarding, e-signable HR docs, and software integrations give you everything you need to run a tidy back office.

Essential HR tools

Stay organized, save time, and get compliant. It’s all included.

Automated onboarding flows
Ask new employees to onboard themselves. Enter some basic information, then the employee can fill out their own profile, e-sign HR documents, and have them stored online. You can also add onboarding tasks for other teammates, like setting up new employees’ computers, planning their orientation, or anything else they need to start their first day with gusto.
E-signing
Any type of HR document can be uploaded and signed within OnPay. Or rely on one of our e-signable document templates.
In-app offer letters
Extend a warm welcome and kick off the onboarding process with a customizable offer letter.
Online I-9 and W-4 forms
Tax withholding forms for employees are built into OnPay. New employees are asked to sign them as part of the onboarding flow and they’re automatically stored for you.
State new hire reporting
We’ll report new hires to your state when they set up their OnPay accounts.
Custom personnel checklists
Create and customize checklists of documents and tasks for certain events (like incident reports or annual review cycles) or specific employee types (like engineers who need a separate IP policy and security training).
Delegate and track non-HR tasks (like IT)
OnPay helps you manage both legal paperwork and the human side of HR. Assign an onboarding buddy, orientation training, or IT tasks as part of your checklists.
Built-in document templates
Save time with customizable document templates. You can also use our built-in templates, import your own docs, or find the right doc in our HR library.
Document storage + personnel files
All documents created within OnPay and any messages sent to employees are automatically saved and securely stored for admins. Employees can also access their own files.
Direct messaging
Create a paper trail by conducting conversations within OnPay. Employees, managers, and admins can share feedback, notes, and important announcements, and it will all be saved for later.
Compliance audits
Review custom personnel checklists. If a document is outdated or a task is incomplete, admins are alerted about employees who may be out of compliance.
HR resource library
Get answers and save time by accessing hundreds of HR guides and legal templates in a few clicks.

Perfect PTO management

Simple enough for small businesses, flexible enough for big ones.

Custom paid time off policies
Create flexible paid time off policies based on multiple criteria.
Up to three accrual tiers
Employees can earn PTO at different rates depending on factors like employee type, location, or seniority.
Automatic accrual tracking
Every time you run payroll, PTO hours are automatically calculated and added to each employee’s accrued totals.
In-app requests and approvals
Employees can request PTO within OnPay. Managers will receive an approval request, then PTO that’s used is subtracted automatically.
PTO calendar and reminders
Managers and admins will see upcoming employee PTO days on their dashboard.
Email notifications
Employee PTO requests are sent out through email to keep everyone on the same page.

Organized org charts

Let everyone know who’s who.

Detailed employee profiles and contact info
Profiles include each employee’s name, their title, their company contact information, and where they fit into the org chart. Your employees also have the option of adding their personal contact information, a picture, and some fun facts about themselves.
Searchable company directory
The company directory is available to all employees, the company directory is created automatically so it's easy for employees to find each other and figure out the best way to reach out.
Visual org chart
Available to all employees, the visual org chart is a quick way for anyone to understand the company hierarchy and figure out who reports to who.
Automatic updates to org chart
Any changes employees make to their profiles are automatically added for everyone in your company. You’ll never need to make updates.
Organize employees by location, department, or team
Employees can zoom in or zoom out on their organization by viewing everyone or just the people they work with most closely — even if they’re in different departments.

Top-notch benefits

Give your employees the benefits they deserve.

Health and dental benefits in all 50 states
We’ll help you choose the right plan for your organization. Premiums are deducted from payroll automatically.
Access to most major providers
Compare and choose plans from top providers like Aetna, United Healthcare, Guardian, Humana, Anthem, Sun Life and BlueCross BlueShield.
Integrated 401(k) retirement plans
We’ve partnered with Vestwell, Guideline and America’s Best 401(k) to make it easy to offer low-fee plans with great investment options.
Quick employee census
To make getting insurance quotes easy, we can pull your employee census data from within OnPay.
Add on life, vision, disability and more
OnPay has in-house licensed brokers to help you take care of a wide array of insurance needs.

Integrated workers’ comp

Take care of employees and potential liabilities.

Fully integrated workers’ comp administration
We use your payroll data to update employment data to the carriers. Premiums are deducted automatically each time you run payroll.
Pay-as-you-go policies
Pay-as-you go workers’ compensation saves small businesses time by updating automatically whenever your employee count changes. No upfront lump sum payments are required.
Low up-front costs
Pay a fraction of your premium each pay period, instead of a single large payment for the entire year.
Automatic updates when your team changes
Once your policy is set up, all you have to do is run payroll.
Support from experienced brokers
Our team will help you get set up, and we’ll manage the relationship with our workers’ comp partners.

Additional fees and fine print

Everything we do is covered in our monthly fee. The only exceptions are:

Clients can self-print and distribute annual W-2 and 1099 forms for free, but we charge a small fee if you want us to print and mail them directly to workers for you.
We charge insufficient funds fees if you can’t cover the cost of a pay run.
You pay the premium of any health, retirement, or workers’ comp policies you choose to add on. Our pricing never includes any service fees.

LET'S DO THIS

Your first month’s on us

Just share some basic information, then we’ll set everything up and import your employees’ information for you. It couldn’t be easier.

First Name

Last Name

Company name

Work Email Address

Company Phone Number

Employee count

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FAQs about OnPay’s payroll services

What do you mean by “full-service payroll”?

To most payroll companies, full-service payroll only means paying employees, processing taxes, and making tax payments. To OnPay, it also means giving small business owners everything they need to spend less time in the back office. Sure, we handle every facet of the payroll process — most of our clients spend an hour or less on payroll each month — but we also offer integrated benefits, innovative HR, and best-in-class integrations to help you save time and avoid errors. We also offer trained experts, who actually answer the phone, if you ever need help.
How do other payroll providers compare to OnPay?

Among the premium payroll providers, we provide the best value and the highest level of service. We get top ratings for our customer support, and we offer features and flexibility you can’t find anywhere else. In terms of cost comparison, our one low fee means you get all our HR and payroll services for around 50% less than other providers with the same general range of services.
How long does it take to switch to OnPay?

Just enter some basic information, and our team will handle the rest for you within a few days. We even enter your prior wages and employee information, so it’s painless to switch any time. Whether you’re coming from ADP, Paychex, Intuit, a traditional payroll company, or a payroll startup, we make the transition easy.
How much does your payroll service really cost?

OnPay’s pricing is a simple monthly fee: $36, plus $4 for each worker you pay that month. It includes all the payroll and HR services we offer. Pricing includes unlimited pay runs, so you won’t pay any more if you run payroll two, four, or more times each month. You won’t have to pay more for additional features or functionality, for workers who aren’t active in a given month, or for year-end W-2 and 1099 tax forms. We offer a much better value compared to other payroll providers — and we get better ratings and reviews.

Get a lot more done