Partner Success Consultant – Full-Time

OnPay is a fast-growing software company in Atlanta offering a modern cloud-based payroll, HR, and benefits solution to small businesses. We want to hear from you if you are looking to be a part of something special and join a great team in a fast-paced environment.

As a Partner Success Consultant, you are responsible for being our Partner’s biggest advocate within OnPay. OnPay’s Partner Channel focuses on supporting accounting and bookkeeping firms who utilize OnPay to provide a full-service solution to their clients. You will focus on building long term relationships with partner firms, starting from client acquisition and lasting through the entire customer lifecycle.




  • Serve as the lead point of contact for all client account management matters
  • Provide exceptional client service to Partners
  • Operate with little oversight, be an executor, and build trust across the Partner Channel
  • Become a product expert and share this knowledge with existing Partners
  • Assist with challenging client requests or issue escalations as needed



Traits We Seek:

  • Desire to make a meaningful impact at a fast-growing technology company
  • Passion for helping clients use OnPay’ technology more efficiently and effectively
  • Ability to manage multiple tasks simultaneously.
  • Superior interpersonal skills with the ability to work with various types of clients
  • Self-starter, sense of urgency
  • Detail-oriented and very organized
  • Problem solver who enjoys helping others
  • Great listener while showing attentiveness, flexibility, patience, and empathy



Experience and Skills:

  • 2+ years experience in a client-facing role
  • 1-2 years experience in a sales role
  • Payroll knowledge strongly preferred
  • College experience (degree strongly preferred)
  • Excellent written and verbal communication




  • Casual team-oriented environment with solid work/life balance
  • Flexible work options
  • Four weeks paid time off plus paid holidays and generous maternity/paternity leave
  • Medical, Dental, Vision, Short-term/Long-term Disability, Life Insurance and 401(k)
  • Industry-specific training
  • Stocked kitchen with snacks and drinks
  • Opportunity for advancement at a rapidly growing Atlanta-based technology company
  • Convenient location at Ponce City Market
  • Ponce City Market employee discounts & more!
  • Opportunity for advancement at a rapidly growing Atlanta-based technology company



If interested please apply here, or send a resume and cover letter to


OnPay is an equal opportunity employer. OnPay makes all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.